Customer Reviews

(FIRSTrv)….After a re-build of the Nitty Gritty, a quick, delightful, and inexpensive experience in itself. I did notice a slight improvement in the sonics of freshly cleaned records…. not enough. Easy and reliable solution: Email Gayle at Nitty Gritty and express my dismay that my records were not getting clean. Too many pops and clicks on a pristine record surface. She suggested some their Firstrv, a new pre-cleaner, that is designed to remove the vinyl mold release agent and she said it may help with those other nasties. A little pricey, but she came through with the NG re-build so...send me one of your brushes as well. Here we go, a few drops on the brush, swipe it on the top of the record, a couple of turns on the NG, flip it over and clean as usual. Throw it on the TT and give a listen to one of my favorite ½ speed mastered that had an errant tic here and there. Whoa, what is this !!! I was so taken with the improved sonics that I forgot all about the tics. Geez that sound, it's blowing the doors off the CDP. Crisp, clear, dead silent background, and the instrument separation was improved as well. That pressing was very good before, but now.... The errant tics were still there, unobtrusive and I had to play it again just to hear them....very minor. If I hadn't known they were there I would not have heard them. I went on to A/B some sides and yes after using the Firstrv there was a difference that was not subtle….

I’ve used your machine about 8 months now, on my collection of 4000 albums & 45s. It’s the most amazing component for my stereo that I have bought in years!

I purchased a 1.5 from KAB and received it last Friday. It has fulfilled all my expectations and is a great product! It’s breathed new life into the sound of the discs in my collection……the world of used LPs if finally opened up to its full potential, since what I find in my travels (except for the occasional dud) can be properly cleaned up with the Nitty Gritty system.

… outstanding experience I had with the folks at Nitty Gritty. Firstly, the performance of my Nitty Gritty machine completely exceeds my expectations. In a matter of seconds, my records are cleaner and better-sounding than they have ever been. Over the years, I have invested in a number of different cleaners in an effort to protect and draw the best possible sound from my albums. I wish I had saved myself the time and money and purchased a Nitty Gritty cleaning machine to start with. Not only do my records come away clean and free of residue, but I was able to bring life back to some records that had lost sound quality. Secondly, the attention and care I was paid by Gayle and her staff was unbelievable. Everyone was super-friendly and happy to answer all of my questions over the phone. All of my e-mails were returned within a day. There is clearly a commitment on the part of the folks at Nitty Gritty to customer satisfaction! I sensed that they genuinely cared about me as a music lover and wanted me to be knowledgeable and satisfied with my purchase. I give Nitty Gritty a solid A+ and my highest recommendation.

I just got my Nitty Gritty Pro back from the factory after being serviced. I wanted to say dealing with Scott and Gayle at Nitty Gritty was a pleasure. The work was done quickly and correctly, and the price was very reasonable. They even threw in a 16-oz bottle of cleaning solution when they sent the cleaner back to me. I’ve never used any other brand of record cleaner so I can’t compare between brands, but I seriously doubt that anyone could have better customer service than what I experienced.